Privacy Policy

At Private Chauffeur Dubai, we are committed to ensuring the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, protect, and disclose your data when you engage with our services or visit our website. By using our website or booking a chauffeur service with us, you consent to the collection and use of your personal information as described in this policy.

1. Information We Collect

When you use our website or book one of our private chauffeur services in Dubai, we may collect the following types of personal information:

• Personal Information: Name, email address, phone number, billing details, pick-up and drop-off locations, and other details you provide during the booking process.
  
  
• Payment Information: We process all payments securely through trusted third-party providers. We do not store your full payment card details, ensuring the utmost security for your transactions.
  
  
• Technical Information: This includes your IP address, browser type, device information, and website usage data that we collect via cookies and analytics tools to improve our website’s functionality.
  
  
• Communication Data: Any interactions you have with us through email, phone calls, WhatsApp messages, or live chat for service-related inquiries.
  
  

2. How We Use Your Information

We use the collected information for the following purposes:

• Booking and Service Processing: To confirm and manage your chauffeur bookings, process payments, and fulfill your service requests.
  
  
• Improving Our Services: To enhance the performance of our website, optimize the customer experience, and offer services tailored to your preferences.
  
  
• Communication: To send you booking confirmations, updates, promotions, and other relevant service information, but only if you have opted to receive such communications.
  
  
• Legal Compliance and Safety: To comply with applicable legal obligations, prevent fraud, and ensure your safety and security while using our chauffeur services.
  
  

3. Cookies and Tracking Technologies

To provide you with a better online experience, we use cookies and other similar tracking technologies on our website. These technologies help us:

• Improve the website’s functionality and performance.
  
  
• Analyze website traffic and user behavior.
  
  
• Personalize content and advertisements.
  
  

You can control the cookies on your device through your browser settings, but please note that disabling certain cookies may affect the functionality of our website.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with the following parties:

• Service Providers: We may share your information with trusted third-party service providers such as payment processors, chauffeurs, and IT support providers who assist in the operation of our business.
  
  
• Legal Authorities: If required to do so by law or to comply with legal obligations, we may disclose your personal information to relevant authorities.
  
  

5. Data Protection & Security

We take the protection of your personal data seriously. We have implemented reasonable physical, electronic, and procedural safeguards to ensure your information is securely stored and transmitted. However, while we strive to maintain the highest levels of security, no data transmission method over the internet can be guaranteed to be 100% secure. Rest assured, we take every precaution to protect your data.

6. Your Rights

Depending on applicable laws, you may have the following rights regarding your personal information:

• Access: You may request to view the personal data we hold about you.
  
  
• Correction: You have the right to correct any inaccurate or outdated information.
  
  
• Deletion: You can request that we delete your personal information, subject to any legal obligations or contractual agreements.
  
  
• Opt-Out: If you no longer wish to receive promotional communications from us, you can opt-out at any time by following the unsubscribe instructions or contacting us directly.
  
  

To exercise any of these rights, please contact us at privacy@privatechauffeurdubai.com.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. We encourage you to review their privacy policies before sharing any personal information with them.

8. Children’s Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from someone under 18, we will take immediate steps to delete that information.

9. International Data Transfers

Since Private Chauffeur Dubai operates internationally, your personal data may be transferred to countries outside of the UAE. We take all necessary steps to ensure your data is treated securely and in accordance with applicable data protection laws during these transfers.

10. Changes to This Privacy Policy

We reserve the right to update or amend this Privacy Policy at any time. Any changes will be reflected on this page, and the “Last Updated” date will be revised accordingly. Please review this page periodically to stay informed about how we are protecting your personal data.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:

Private Chauffeur Dubai
📍 Dubai, United Arab Emirates
📞 +971 56 241 7435
📧 privacy@privatechauffeurdubai.com
🌐 www.privatechauffeurdubai.com